Your business is very important to us. If you have questions regarding your account, how to make a payment, or general inquires please give us a call. Our customer service center is available during the hours listed below.
Please have your account number available for quicker reference.
Include your name, account number and telephone contact number on correspondences.
Owl Bridge Credit LLC,
3355 W Alabama St, Ste 860, Houston, TX 77098, USA
support@owlbridgecredit.comOwl Bridge Credit LLC,
3355 W Alabama St, Ste 860, Houston, TX 77098, USA
There are several ways to obtain your account number.
If you are unable to locate your account number, please call our Customer Service Center at 361-692-2023
You can make a one-time payment by phone using a Visa, MasterCard or Discover debit card or, by ACH using your routing and bank account number.
A processing fee may apply.
In order to make your payment online, you must first register your account by visiting Create an Online Account.
You can make a one-time payment online using a Visa or MasterCard debit card or, by ACH using your routing and bank account number.
A processing fee may apply.
To update your account information, such as your address, phone number or email, please call us at 361-692-2023.
At this time, Owl Bridge does not offer automatic recurring payments.
Statements are mailed approximately 15 days before your due date. If you don't receive your statement, please mail your payment to:
Remember to include your name and account number.
Yes! Owl Bridge offers paperless statements for your convenience. It's faster and more secure. To enroll, simply login or register your account at https://www.owlbridgecredit.com
Qualified accounts may be eligible to change the monthly due date once per the term of the contract. Please call our Customer Service Center at 361-692-2023 for assistance with processing this request.
Owl Bridge furnishes information to the credit report agencies. Current or late payments or other defaults on your account may be reflected on your credit report. For any disputes about how we report your credit, please submit in writing to Owl Bridge Credit LLC, 3355 W Alabama St, Ste 860, Houston, TX 77098, USA.
A payment extension or a deferment, allows you to defer a payment until a later date. This is a service provided to our customers to assist them in resolving a temporary financial burden. Not all accounts will be eligible for a one payment deferment. Please contact Customer Service Center at 361-692-2023 to determine if you are eligible.
Interest will continue to accrue on your account when you defer a payment. Your next payment received will be applied first to any earned and unpaid interest and then to other amounts you owe. Because of the extension, your unpaid amount financed, or the principal balance, may not be reduced as quickly as it would have under your original payment schedule. This may result in you owing more interest over the term of your contract than originally disclosed on your contract.
In order to register your account online you must first visit Create an Online Account
If you have access to the email used to register your online account and remember your security question, click on Password Recovery Tool
If you have no longer have access to the email used to register your online account or, you do not remember your security question, please call our Customer Service Center at 361-692-2023 to reset your online account.
Your online account will only display the last 16 payments made online. It does not include payments that are mailed, made by phone, at a branch location or payments made through Western Union or MoneyGram. To request a detailed payment history to be mailed, please call our Customer Service Center at 361-692-2023.
New or current insurance can be sent by mail or email.
In order to remove or prevent LDW from being added to your account, your policy must meet the following requirements:
Depending on the state where your title is held, Owl Bridge will mail your title or, lien release if the title is held electronically, after approximately 15 business days.
At this time, we do not process payoffs online. Please contact our Customer Service Center at 361-692-2023 to obtain an up to date payoff and instructions on how to send your payoff.